Get in Touch

Have a question about our services? Need help with your project? We'll respond to your inquiry within 24 hours.

Contact Information

Location

Offset Prototypes
Elizabeth House 13-19
London Road, Newbury
RG14 1JL, United Kingdom

Response Time

We'll respond within 24 hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday - Sunday: Closed

Need a Quote?

Get instant pricing for your CNC machining and 3D printing projects.

Send Us a Message

We'll respond to your inquiry within 24 hours. You'll receive a confirmation email once submitted.

Frequently Asked Questions

Quick answers to common questions

What file formats do you accept?

We accept all major CAD formats including STEP, IGES, STL, OBJ, SLDPRT, and more. Our system automatically analyzes your design upon upload.

How quickly can I get my parts?

Lead times vary by service: 3D Printing (1-3 days), CNC Turning (3-5 days), CNC Milling (5-7 days). Express options available for faster delivery.

Do you offer volume discounts?

Yes! Our instant pricing system automatically applies volume discounts based on quantity. The more you order, the lower the unit price.

What quality standards do your manufacturing partners meet?

All our manufacturing partners are ISO 9001 and AS9100 certified, ensuring the highest quality standards for precision manufacturing and aerospace applications. We carefully vet each partner to guarantee quality and reliability.

Can you help with design revisions or optimization?

Absolutely! Our team can provide design for manufacturability (DFM) feedback to help optimize your parts for cost, quality, and lead time. Contact us with your project details and we'll be happy to assist.

What's the best way to get a quote?

For instant pricing, upload your CAD files to our quote page. For complex projects or special requirements, use the contact form above or email us directly at tim.carter@offsetprototypes.com with your specifications.

Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times are calculated automatically during checkout based on your location and selected shipping method.